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What to Do if Your Mover is Late

What to do if your movers are late

Moving day is finally here; you sold your house, packed up all your material possessions, choosing a reputable moving service, and now you’re ready to go. But—there’s one problem—the movers haven’t arrived yet. It’s OK, take a deep breath, stop pacing, and don’t panic; here’s what to do if you have late movers.

Call Your Mover

As with solving most problems in life, communication is key. Call your mover’s head office and ask them about the delay. Perhaps they’re stuck in traffic, have a flat tire, were pulled over for inspection, or had a technical issue with their truck. No matter their reason, make sure they give you all the details and let you know when they’ll arrive.

If You’re Waiting for Pick Up:

Take the time to ensure that you’re fully packed and that everything is labeled properly. If you haven’t already, make sure your larger furniture is properly disassembled. Once you’re ready to go, kill some time by taking a walk, grabbing a bite to eat, or visiting friends.

If You’re Waiting for Delivery:

One thing you can do is run to the store and grab some cleaning supplies; there’s no better time to clean a house than when it’s empty. Another great thing to do is shop for housewarming decorations, such as flowers, pieces of art, or picture frames. However, before you leave, make sure to call your movers to tell them you’ll be away.

When You’re Left Waiting for a few Days:

In the off case that the movers are a day or two away, you can even start painting the walls. Sample some colors and then get the project started while your home is still free from clutter! This is also a good time to get started installing any upgrades you’ve been thinking about, things such as the bathroom fixtures, carpet, doors, or windows. Your home security system and landscaping are two other great areas to focus on while you wait.

Overall, this is a great time for exploring your new area. Take a walk, meet your neighbors, or check out local restaurants. When it comes to sleeping, you can stay with a friend, book a hotel, or purchase a sleeping bag or air mattress.

If the wait is getting unbearable, take a look at your contract to see your movers’ late delivery compensations policy. You could be in for a cheaper rate or entitled to a refund on your booking fees.

If You Can’t Get Ahold of Your Movers

Although it’s not likely to happen, if you’ve emailed, called, and texted your movers head office multiple times and don’t get a response within a few days, you can contact the Federal Motor Carrier Safety Administration (FMCSA) at 1-888- 368-7238 Monday through Friday from 9:00 a.m. to 7:00 p.m. EST to seek advice on what you are expected to do next.

It’s important to note that if your mover contacts you and asks for more money to make the delivery, you’re likely a victim of fraud. If this happens, call the police then the FMCSA.

Hopefully, this isn’t the case and you’ll be reunited with your things after only a brief delay. However, if you’re dissatisfied with your moving experience, use these tips for hiring reputable movers in the future. That way, you’ll have peace of mind knowing your things are safe and secure.