Careers

About Us

We are a small team led by a highly successful entrepreneur with over 20 years experience in the moving industry. We are creating a fun and energetic culture in a 4,000 sqft loft office just steps away from Union Square. We are creating an intense, fun and respectful culture. Our compensation package includes competitive salary, equity participation, and we will help with relocation expenses for the right hire.

What we do

Unpakt has created a marketplace for quality movers in New York City and is open for business, already booking moves. We are now expanding into markets like Boston, Chicago, Washington DC, Los Angeles, Miami, and Houston, before going international. We are gaining traction within the moving community and our customers have enjoyed the experience of using Unpakt. Booking moves over the phone is like walking down the street to visit your local travel agent, it doesn’t happen anymore and we are leading the industry to a new behavior.

Come join the fun!

Product Marketing Manager

Our Product Marketing Manager is an expert on the “Company's” platform, how it works, how it enables our partners, and ultimately how it solves customer problems. You will be responsible for planning, designing and positioning of the “Company's” products, including messaging, development of collateral materials and working closely with the engineering team to deliver the best-in-class products. You will be responsible for analyzing product performance and optimizing marketing efforts. You will also work closely with sales, and customer support to ensure all customer satisfaction goals are met, while supporting the company’s overall strategy and goals. 

Job Description

  • Prepare wire frames and basic designs for new features
  • Growth Hacking – design and implement tools to increase brand awareness, traffic and user interaction
  • Demand Generation – develop the strategy and manage the marketing programs that drive demand for your products
  • Market Intelligence – be an expert on buyers and competition
  • Develop the core positioning, messaging and segmentation for company products (B2C & B2B)
  • Analyze all customer related matrices and product performance on an ongoing basis
  • Conduct usability testing and A/B testing
  • Conduct new markets investigation
  • Develop and implement product go-to-market plans, working with all departments to execute
  • Develop sales support tools including launch collateral, white papers and marketing kits
  • Deliver PRDs with prioritized features and corresponding ROI justification
  • Act as a leader and facilitator within the company

Desired Skills and Experience

  • 3+ years experience as a Product / Marketing Manager within an Internet based Start up
  • Bachelor's degree or greater
  • Demonstrated success defining and launching excellent products
  • Experienced with UI/UX, basic designs and wire framing
  • Background in Marketing
  • Metric oriented and Business driven
  • Excellent written and verbal communication skills
  • Tech Savvy with a Technical background is an advantage
  • Experience in HTML, CSS and other web languages is an advantage
  • Proven ability to influence cross-functional teams without formal authority
  • Creative and an "out of the box" thinker

Lead Engineer - Web

As one of our senior developers, you love working in an agile environment, want to solve a real-world problem with a large market potential, and know how to write maintainable code. 

You'll be working closely with the Product Manager in determining timelines and working out technical debt, and open source projects.

Working as a full-stack software engineer you will work closely with our development team. You will quickly take the reigns and be driving the quality of our code base, mentoring other developers, and communicating effectively with the non-technical members of the team. Our compensation package includes a competitive salary and perks. We will help with domestic relocation expenses.

Requirements

  • 3+ years experience with Ruby on Rails, Javascript, and CSS
  • 5+ years experience in production software environments
  • Strong Pragmatic software design experience
  • Test driven development is a habit you can't/won't break
  • You have a love for software craftsmanship, learning, and mentoring
  • You hold the deployment keys and are comfortable taking responsibility for the application

Additional Skills Desired

  • Engine Yard / AWS experience 
  • Experience with testing frameworks - Rspec, Cucumber
  • Postgres MySQL
  • jQuery, AngularJS
  • Development operations experience with Unix/Linux environment
  • Ability to coach less experienced developers
  • Ability to communicate well with non-technical teammates
  • Scotch aficionado

Software Development Team Member (NY, NY)

Join our team of full-stack developers to guide development to successful project delivery. 

  • Provide technical leadership & training.
  • Maintain high standards of software Quality . Review developer code.
  • Analyze/resolve technical application problems. Write tech specs for features/bugs/new projects.
  • Work w/Ruby on Rails, JavaScript, JQuery.
  • Supervise 3 full-stack developers.
  • Requires 3 yrs in job offd or as a Sr Web Developer or related to include in depth knowledge of writing code, web design, secure & scalable development, expertise in web security, Ruby on Rails, JavaScript, JQuery, AWS.

Resumes to A. Doron, Unpakt, LLC, 99 University Pl, 7th Fl, NY, NY 10009.

Operations Support/Part-Time

We’re looking for an energetic and team-oriented individual to support our Operations/Customer Support Team as we approach the busy season. If you thrive in a fast-paced environment and possess the ability to proactively solve problems with a hands-on approach, Unpakt is the place for you!

You will be working closely with the Customer Support Team to manage inbound customer inquiries, interact using our live chat, and correspond via e-mail and by phone.

Responsibilities

  • Provide superior customer support while responding to general and product related inquiries via live chat, e-mail, and phone
  • Understand the customer’s needs and work proactively to find a solution in a timely manner
  • Be hands on with all tasks and assertively follow through on assignments
  • Deliver all Unpakt services and capabilities to our customers
  • Light to moderate data entry
  • Perform other duties as required and assigned

Desired Skills and Experience

Requirements

  • Excellent verbal and written communication skills in English
  • Have strong attention to detail and the ability to communicate clearly
  • Must be articulate, courteous, patient, and professional at all time with a sense of timeliness and completion
  • Must be flexible for weekend coverage
  • Seeking local candidates only to work in our Union Square Headquarters
  • At least 1+ years experience in a similar role
  • Proficient with Microsoft Office, Mac, and CRMs

Additional Skills Desired:

  • Professional and pleasant phone demeanor
  • Have a track record of working tirelessly to find solutions to problems
  • Tech savvy, or a working knowledge of online and mobile technology
  • Ability to handle pressure, prioritize, and multi-task during the course of a business day
  • Work well independently and well with a team
  • Moving experience is a plus but not a necessity

Must submit a cover letter with resume